Privacy Policy for Tejara Space Private Limited

Last updated: 2024-11-21

Tejara Space Private Limited (“we”, “us”, or “our”) operates the website https://tejaraspace.com (the “Service”).

We are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our Service.

1. Information We Collect

We collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Mailing/Billing Address
  • Usernames or IDs
  • IP addresses and session data

We do not collect any credit card or bank details directly. However, payments are processed through third-party platforms like Pay Fast.

Data is collected through:

  • Registration forms
  • Session data
  • User interactions with chatbots

2. How We Use Your Data

We collect and use your data for the following purposes:

  • To provide and manage services on our platform (e.g., AI-generated content)
  • Marketing and promotional activities (with the option to unsubscribe)
  • Customer support and troubleshooting
  • Analytics and optimization of website performance

3. Data Sharing

We do not share your personal data with third-party companies, except for necessary payment processing through Pay Fast, and our third-party chat services, which do not collect personal data from users.

4. Data Retention

We retain your personal data for as long as your account remains active. Should you decide to delete your account, your data will be permanently removed from our systems unless required by law to retain it.

5. Your Rights

You have the following rights concerning your data:

  • You can update your personal information, including your name, email, and phone number.
  • You can request the deletion of your account at any time.
  • You can unsubscribe from marketing communications through an opt-out link in emails or by contacting us directly.

6. Data Security

We take data security very seriously. Data is protected by:

  • Encryption
  • SSL certification for secure data transmission
  • A verification process ensuring only logged-in users can access their data

We also have a data breach notification system in place.

7. Cookies

Currently, we do not use cookies to track user behavior or analytics. Should that change in the future, users will be notified and given the option to accept or decline cookies.

8. Third-Party Links & Services

Our website may redirect users to third-party platforms like Pay Fast for payments. We are not responsible for the privacy practices of any third-party platforms. Additionally, we use third-party chat services that do not require your personal data.

9. Children’s Privacy

We do not restrict or verify the age of our users. As such, users of any age can utilize our services.

10. International Data Transfers

Our website is hosted on IBM servers using dedicated infrastructure, providing robust protection, even for potential international data transfers. IBM’s security measures ensure that your data remains secure, regardless of server location.

11. Contacting Us

If you have any concerns or questions about this Privacy Policy or your personal data, please contact us: